Shipping policy
Shipping & Delivery
- Standard shipping is complimentary on every order within the U.S.
- Ready-to-ship items typically ship within 2 working days. Made-to-order pieces are crafted for you, and we aim to ship them within 5 weeks. We'll send a confirmed delivery date once your order has been processed in the Studio.
- Overnight delivery is available on in-stock pieces for $50, within the contiguous U.S. (not Alaska, Hawaii, U.S. territories or APO/FPO addresses). Orders placed by 12 PM ET, Monday to Thursday, ship the same day for delivery the next working day. Orders placed later ship on the next Monday-to-Thursday working day. A signature is required on delivery, and overnight orders cannot be delivered to PO boxes.
- If an overnight order is delivered late, for any reason, we refund the $50 overnight charge.
- In an order that also includes made-to-order pieces, the overnight charge applies to the in-stock pieces. Made-to-order pieces ship free once they are ready.
- While we make every effort to meet the stated timelines, unforeseen circumstances — including delays in manufacturing, supply chain, or carrier services — may occasionally arise. D'yohe is not responsible for such delays, except for the overnight refund above, but we will keep you informed and provide updated timelines where possible.
- Risk of loss passes to you upon confirmed delivery to the address provided.