Answer: D’yohe offers both natural and lab-grown diamonds. Natural diamonds are formed deep within the earth over billions of years, while lab-grown diamonds are created with modern science in a matter of weeks. Both share the same brilliance and integrity, differing only in origin.

Answer: On request. Our diamonds can be graded by trusted partner laboratories including GIA, IGI, and GSI. This ensures clarity, quality, and confidence in every piece.

Answer: Our designs are crafted in 14k — chosen for its durability, beauty, and hypoallergenic properties.

Answer: Ready-to-ship jewelry ships within 2 business days. Made-to-order designs are carefully crafted from scratch and follow the timelines stated on each product page.

Answer: In-stock pieces maybe shipped overnight at an additional charge. Made-to-order jewelry is crafted from scratch and follows several processes and craftsman before it makes its way to you.

If you need your jewelry sooner than the stated timeline on the product page, reach out to us at info@dyohe.com and we’ll do our best to accommodate special requests. 

Answer: Yes! For select items, we offer a pre-order option, allowing you to reserve products before they’re back in stock. If an item is available for pre-order, you’ll see a pre-order button on the product page, along with an estimated shipping date. If you have any questions, feel free to reach out!

Answer: Yes, shipping is complimentary on all orders within the U.S.

Answer: Currently, we ship within the U.S. only. International shipping will be introduced soon - sign up for our ritual notes to be the first to know.

Answer: Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package’s journey. Remember to create an account with D'yohe when checking out. All orders and favorites are saved for your easy reference.

Answer: You may return eligible designs within 15 days of delivery if they are unworn and in original condition with tags on. Customized or made-to-order pieces may be final sale.

Answer: Simply email us at info@dyohe.com with your order number, and we’ll guide you through the process.